Begin With the End
I was twelve, my sister seventeen. My mom, dad, sister, and I were seated at the dinner table. As we dug in, my sister had a lot to share. The […]
I was twelve, my sister seventeen. My mom, dad, sister, and I were seated at the dinner table. As...
Civility Is a Strategic Asset
Jason and Mike wrapped up their presentation to the executive committee, outlining their proposed workflow efficiencies to meet department-wide budget reduction targets. As the session moved into Q&A, the feedback […]
Jason and Mike wrapped up their presentation to the executive committee, outlining their proposed...
Practice Intelligent Disobedience
The morning sun bounced off the building’s glass exterior as the day began in Southern California at the western division headquarters. Samantha, the Director of Customer Engagement, took a sip […]
The morning sun bounced off the building’s glass exterior as the day began in Southern California...
Are You Ready for Takeoff?
Attention passengers: All flights are currently delayed, and some cancellations are expected. We are experiencing management difficulties. Running an airline is more complicated than we anticipated! We cannot provide gate, […]
Attention passengers: All flights are currently delayed, and some cancellations are expected. We ...
